Orbit Housing Tenancy Agreement

I`ve been an orbiting tenant for over 20 years, and I`ve never had so many problems with them, I`ve caught them lying down several times and they`ve never had it until. If I ask that the phone calls be heard suddenly, they haven`t received them, or they`ve been deleted, and they think you`re lying. I was ridiculed by the call center staff and I was suspended on a number of occasions when they agreed to hand me over to someone else and never receive a call back, and then they wonder why you are angry with them, I feel I have no rights and I can never prove what happened , because they get rid of phone calls that can prove what has been said. Mark Hoyland, the CEO, should get involved. I`ve been threatened with eviction several times, and I don`t want to lose my house, I`ve tried so hard to talk to people in the right services and they only work from 9am to 5pm Monday to Friday and I work the same hours, then I try during my lunch break (and I only have half an hour), but it only takes so long until I pass to someone , my lunch will be over. All this causes a lot of stress and it also has an impact on my mental health, the department I have to talk to does not see to give a dam to what they do, and this must be examined in orbit will implement the new approach to renting next year after a consultation with its clients. Introduced in 2011 as part of the Localism Act, temporary rent was billed as an alternative to the guaranteed rental right and gave landlords more flexibility in managing their real estate. Paul Richards, Director of Customer Services at Orbibit, said: „The transition to lifelong leases not only reflects our mission to create sustainable communities, but also supports the government`s Green Paper on social housing. Prodo collaborated with Orbit to develop a responsive digital registration platform, unique in the housing industry.

The innovative E-Tenancy service covers registration from start to finish in five simple steps, simplifies administration and fully involves potential tenants in the process. Approximately 11,000 customers in orbit, who currently have fixed-term contracts, will benefit from the transition to lifetime leases. We offer apartments for rent, rental and sale. Our responsibility and commitments depend on the nature of the agreement you have with us. „We want our customers to be safe knowing they have a home for as long as they want. This has not always been guaranteed with fixed-term leases; It is therefore a welcome change to end the use of these types of agreements in our real estate portfolio. A fixed-term lease is offered for a fixed period (in the case of the orbit, five years) and is considered a guaranteed short-term lease. We will contact you 12 months before your lease expires to begin checking your circumstances and determine if a new lease is proposed.